We’ll keep the smile ratings updated, and the feedback we get from customers on social media will be used to inform future actions.””

We’re listening and taking the feedback and will be taking it into account when we update our customer service tools.”

We’ll keep the smile ratings updated, and the feedback we get from customers on social media will be used to inform future actions.

“The spokesperson said that Amazon has already worked to improve the way it displays and categorises its customer service messages to help users find out more about its products and services.”

What do you think of Amazon’s smile rating? “

Over the past few years, we’ve made significant changes to our social media tools to make it easier for customers to find out about the latest updates to their products and their care.”

What do you think of Amazon’s smile rating?

Share your thoughts with us in the comments below.